Stripe Tile-01
Zendesk Tile-01

Zendesk App

Stripe Connector

View and manage your Stripe data from within Zendesk
$7 per Agent, per month

Overview

Give your agents the power to deal with Stripe queries from inside Zendesk.
No need to log into a separate application.

App Details

SOLUTION
View and manage your Stripe data from within Zendesk
VERSION
2.0
PRICE
$7 per Agent, per month (USD)
PURCHASE
INSTALLATION
CONTACT US
sales@eonesolutions.com

Features

The Stripe Zendesk App allows agents the power to deal with Stripe queries from inside of Zendesk. No need to log into a separate application.

Take action to provide faster resolutions

  • Update the customer record in Stripe with updated contact, address, tax, and custom fields
  • Process refunds for a charge either partially or in full
  • Cancel subscriptions with the option to charge immediately for the entire billing period or a partial amount based on the time remaining
Actions_Faster_Resolutions

Quickly get the Stripe data you need

  • Display the customer information captured by Stripe, including all contact, address, tax, and custom fields
  • Search a list of all charges made to the customer
  • Return a list of refunds that the customer has received
  • List all disputes that exist for the customer
  • Show invoices for the customer and drill down to get details from the invoice lines
  • Get a list of all subscriptions that the customer has and drill down to the subscription items
Quickly_Get_Stripe_Data

Customize the solution to work for your business

  • Only show the lists, tabs, and fields that you need - Select to view from all the fields that are available in Stripe - Add additional fields to your actions to capture the data you need - Set fields to be required to ensure data quality.
Customize_Solution

Installation & Customization

Purchase

The subscription is purchased in the Zendesk Marketplace

Register

Register your app here to receive your Widget IDs and complete setup

App Setup

Go to Admin-Manage and on the Stripe Connector, select Change Settings to configure

Copy the Widget ID's from teh installation wizard to both the Ticket Widget ID, User Widget ID and App Token