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Frequently Asked Questions

Do I have to renew each month?  

Although we don’t think you’ll ever want a refund, we do offer refunds on a case-by-case basis if it’s requested within 30 days of purchase.

How long does a subscription last?  

One month.

Can my money be refunded?  

Absolutely, but we doubt you'll ever want that. As a matter of fact, we're positive!

What does this product do?  

Popdock provides a single interface to access the data you need from the applications you use. Visualize your business data to gain insight into your business.

Knowledge Base

Account

How to invite a user to be added to your Popdock account

Adding connectors

Adding a Freshbooks connector
Adding a MySql connector
Adding a Hubspot connector
Adding a Google URL Shortener connector
Adding a Capsule CRM connector
Adding a SendInBlue connector
Adding a GitHub connector
Adding a Braintree connector
Adding a NetSuite connector
Adding a Dynamics 365 Business Central connector
Adding a Zoho Project connector
Adding a Zoho People connector
Adding a Zoho Invoices connector
Adding a Twitter connector
Adding an Etsy connector
Adding a Dynamics GP Payroll connector
Adding a Dynamics GP connector
Adding a ConstantContact connector
Adding a Zoho Books connector
See All 43 Articles

Calculated Field

How to add a calculated field to your list

Compare Lists

How to create a compare list
Getting to know custom lists

Connector setup

Adding a Freshbooks connector
Adding a MySql connector
How to manually add Popdock Web Services to Business Central
How to find the TCP Port number your SQL Instance is listening on
Adding a Hubspot connector
Adding a Google URL Shortener connector
Adding a Capsule CRM connector
Adding a SendInBlue connector
Adding a GitHub connector
Adding a Braintree connector
Adding a NetSuite connector
Adding a Dynamics 365 Business Central connector
Adding a Zoho Project connector
Adding a Zoho People connector
Adding a Zoho Invoices connector
Adding a Twitter connector
Adding an Etsy connector
Adding a Dynamics GP Payroll connector
Adding a Dynamics GP connector
See All 49 Articles

Edit connector

Changing the default fields for a list
Changing the type of a field
Changing the name of a list
Removing list groups
Changing the name of a group
Changing the name of a field
Adding list groups
Changing the name of an action
Changing the name of a relationship

Favorites

Adding favorites

Filtering

Types of filters
Filtering on dates

Filtering

How to add filters to your list

General

Solution for browsers on Android devices not scrolling down on your list
Tableau Web Data Connector
How can I delete a favorite created by someone else?

Joined Lists

How to create a joined list
Getting to know custom lists

Lists

Solution for browsers on Android devices not scrolling down on your list
How to create a summarized list
How to create a joined list
How to create a compare list
Getting to know custom lists
How to add filters to your list
How to add a calculated field to your list
How to create a merged list

Merged Lists

Getting to know custom lists
How to create a merged list

Mobile

Solution for browsers on Android devices not scrolling down on your list

Querying data

Types of filters
Removing columns
Adding Columns To Your List
Filtering on dates

Security

Understanding Popdock Security options for Users, Teams, and Roles
Adding a user to a team
Granting security access to a list
Granting security access to a connector

Summarize a list

How to create a summarized list
Getting to know custom lists


Still have questions?

If you have not found the answers above please fill out the form below or contact our help desk at support@popdock.com